FAQs & Troubleshooting
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70 Results
- 1How to set up the cap frame driver. [Video instructions]
- 2When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 3How do I thread the needle. [Video instructions]
- 4There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 5How to set up the cap frame. [Video instructions]
- 6Why is the outline sewing off the pattern?
- 7How do I thread my machine (Threading the upper thread). [Video instructions]
- 8How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 9Embroidery
- 10Why does the upper thread keep breaking?
- 11When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 12"Save error." message appearing on the LCD. What does it mean and how do I clear it?
- 13Why won't the tension set on my sewing machine?
- 14"Preventive maintenance is recommended" appears on the LCD.
- 15What is the Switch Spool function and how do I use it?
- 16"Needle threader error." message appearing on the LCD.
- 17"The selected embroidery pattern exceeds size of the frame." message appearing on the LCD. What does it mean and how do I clear it?
- 18"This embroidery card cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 19"USB read error." message appearing on the LCD. What does it mean and how do I clear it?
- 20"Needle case motor has been locked." message appearing on the LCD. What does it mean and how do I clear it?
- 21"USB media error." message appearing on the LCD. What does it mean and how do I clear it?
- 22"The USB media was changed. Do not change the USB media while it is being read." message appearing on the LCD. What does it mean and how do I clear it?
- 23"Not enough space. Delete some patterns or use a different USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 24"Needle threader is in threading position." message appearing on the LCD. What does it mean and how do I clear it?
- 25"Impossible to add any more character." message appearing on the LCD. What does it mean and how do I clear it?
- 26"This file cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 27"Pattern is too large." message appearing on the LCD. What does it mean and how do I clear it?
- 28"This pattern contains too much data to be stored." message appearing on the LCD. What does it mean and how do I clear it?
- 29"Embroidery card read error." message appearing on the LCD. What does it mean and how do I clear it?
- 30"Check if thread is broken." message appearing on the LCD.
- 31"Needle bar case home position error." message appearing on the LCD. What does it mean and how do I clear it?
- 32Why won't the machine pick up the bobbin thread?
- 33How do I thread the machine? (Threading the upper thread)
- 34Fabric/stabilizer compatibility chart
- 35Hooping the Fabric
- 36Fabric and Thread
- 37How do I confirm Windows98SE?
- 38Maintenance (Oiling the machine)
- 39Maintenance (Cleaning the bobbin case)
- 40"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appearing on the LCD. What does it mean and how do I clear it?
- 41"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appearing on the LCD. What does it mean and how do I clear it?
- 42"Pattern will not fit. Please delete another pattern." message appearing on the LCD. What does it mean and how do I clear it?
- 43"The thread number is invalid." message appearing on the LCD. What does it mean and how do I clear it?
- 44"Impossible to set the start & the end points." message appearing on the LCD. What does it mean and how do I clear it?
- 45"Change to the big frame." message appearing on the LCD. What does it mean and how do I clear it?
- 46"Characters cannot be aligned." message appearing on the LCD. What does it mean and how do I clear it?
- 47"Too many colors." message appearing on the LCD. What does it mean and how do I clear it?
- 48"There is no embroidery card in card slot. Insert an embroidery card." message appearing on the LCD. What does it mean and how do I clear it?
- 49"Pocket read error." message appearing on the LCD. What does it mean and how do I clear it?
- 50"Picker error." message appearing on the LCD. What does it mean and how do I clear it?