FAQs & Troubleshooting
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94 Results
- 1How to Embroider on Clothes. [Video instructions]
- 2Maintenance (Oiling the machine)
- 3How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 4"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 5Maintenance (Oiling the machine) [ Video ]
- 6Maintenance (Cleaning the bobbin case) [ Video ]
- 7There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 8How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 9How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 10How to Embroider on Shoes. [Video instructions]
- 11How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 12How to set up the cap frame. [Video instructions]
- 13How to set up the cap frame driver. [Video instructions]
- 14How do I create a space between characters?
- 15"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 16"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 17Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 18Maintenance (Cleaning around the needle plate) [ Video ]
- 19Maintenance (Clean the hook) [ Video ]
- 20Maintenance (Clean the hook)
- 21"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 22"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 23"This USB media cannot be used." message appears on the LCD. What does it mean?
- 24"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 25How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 26How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 27Maintenance (Cleaning the bobbin case)
- 28"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appears on the LCD. What does it mean?
- 29"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 30"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 31Fabric/stabilizer compatibility chart
- 32Hooping the Fabric
- 33Fabric and Thread
- 34"OK to delete the selected pattern?" message appears on the LCD. What does it mean?
- 35"Can't use this key during camera mode." message appears on the LCD. What does it mean?
- 36"Cannot recognize the embroidery positioning mark." message appears on the LCD. What does it mean?
- 37"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 38"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 39"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 40"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 41"Trimming sensor error." message appears on the LCD. What does it mean?
- 42"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 43"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 44"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 45Maintenance (Cleaning around the needle plate)
- 46"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 47How do I thread the machine? (Threading the upper thread)
- 48Stabilizers (Backing)
- 49"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 50How to use the Round frame (PRPRFK1) [Video instructions]