FAQs & Troubleshooting
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35 Results
- 1How does the "FAX/TEL" Mode work?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3How do I improve the copy or fax quality?
- 4How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 5How do I connect an External Telephone?
- 6Can I connect my External Answering Device in another room and still receive faxes?
- 7How can I clear the "PAPER JAM" error message?
- 8How do I program the date and time?
- 9What does "NG" on the Transmission Verification Report mean?
- 10Can I print a report that will show a listing of faxes I sent and received?
- 11How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 12I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 13What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 14My Brother machine has no power.
- 15"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 16What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 17How do I print the received faxes that are stored in memory? (Fax Storage)
- 18Can I print from or scan to Android™ Smartphone?
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 21I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 22How do I know which receive mode to select?
- 23What is Distinctive Ring and how do I program it?
- 24Why are my sent faxes always received with a black vertical line down the page?
- 25Can I confirm that the FAX was sent correctly?
- 26Can I reduce the size of a received fax on this machine?
- 27Vertical streaks appear in my copies.
- 28Set up an answering machine (TAD) to work on the same line as the fax.
- 29I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 30When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 31Do I need a telephone line to send and receive faxes with my Brother machine?
- 32Why can't I copy or send? All the keys just beep 3 times.
- 33I am experiencing problems sending a fax, what can I do?
- 34When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 35My FAX/MFC will not Dial. Why?