FAQs & Troubleshooting
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37 Results
- 1What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 2Vertical streaks appear in my copies.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5How can I clear the "PAPER JAM" error message?
- 6How do I improve the copy or fax quality?
- 7Can I reduce the size of a received fax on this machine?
- 8I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 9How does the "FAX/TEL" Mode work?
- 10How do I print the received faxes that are stored in memory? (Fax Storage)
- 11What is Distinctive Ring and how do I program it?
- 12How do I program the date and time?
- 13Can I confirm that the FAX was sent correctly?
- 14My FAX/MFC will not Dial. Why?
- 15What does "COMM.ERROR" on the LCD display mean?
- 16Can I print from or scan to Android™ Smartphone?
- 17Why can't I copy or send? All the keys just beep 3 times.
- 18What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 19Why are my sent faxes always received with a black vertical line down the page?
- 20When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 21How do I replace the ribbon?
- 22How do I connect an External Telephone?
- 23How to clear "Cooling Down" Error?
- 24Can I print a report that will show a listing of faxes I sent and received?
- 25When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 26Do I need a telephone line to send and receive faxes with my Brother machine?
- 27My Brother machine has no power.
- 28Set up an answering machine (TAD) to work on the same line as the fax.
- 29I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 30How can I clear the "Check Document " error message?
- 31I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 32I am experiencing problems sending a fax, what can I do?
- 33What does "MACHINE ERROR XX" mean?
- 34I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 35Can I connect my External Answering Device in another room and still receive faxes?
- 36I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 37How do I know which receive mode to select?