FAQs & Troubleshooting
![]() |
Popular |
37 Results
- 1What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 2How does the "FAX/TEL" Mode work?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4How do I connect an External Telephone?
- 5Can I confirm that the FAX was sent correctly?
- 6Can I reduce the size of a received fax on this machine?
- 7My FAX/MFC will not Dial. Why?
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9Why can't I copy or send? All the keys just beep 3 times.
- 10How can I clear the "PAPER JAM" error message?
- 11What is Distinctive Ring and how do I program it?
- 12How do I program the date and time?
- 13What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 14Do I need a telephone line to send and receive faxes with my Brother machine?
- 15Can I print from or scan to Android™ Smartphone?
- 16I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 17I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 18Set up an answering machine (TAD) to work on the same line as the fax.
- 19What does "MACHINE ERROR XX" mean?
- 20I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 21I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 22Can I print a report that will show a listing of faxes I sent and received?
- 23When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 24My Brother machine has no power.
- 25How do I replace the ribbon?
- 26How can I clear the "Check Document " error message?
- 27How to clear "Cooling Down" Error?
- 28Can I connect my External Answering Device in another room and still receive faxes?
- 29I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 30How do I print the received faxes that are stored in memory? (Fax Storage)
- 31How do I know which receive mode to select?
- 32I am experiencing problems sending a fax, what can I do?
- 33How do I improve the copy or fax quality?
- 34Why are my sent faxes always received with a black vertical line down the page?
- 35When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 36What does "COMM.ERROR" on the LCD display mean?
- 37Vertical streaks appear in my copies.