FAQs & Troubleshooting
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193 Results
- 1Replace Toner
- 2Jam Inside
- 3Replace Drum
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Curled or wavy
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Load legal size paper in the paper tray.
- 9Turn the Toner Save mode on or off
- 10Change the printer driver settings (Windows/macOS)
- 11Download a file from the "Downloads" section and save it to Windows 8 computer.
- 12Stop my Brother machine from automatically redialing a busy number.
- 13Change or delete an existing One Touch or Speed Dial number.
- 14Curled
- 15Wrinkles or creases
- 16Print on envelopes, labels, or thick paper from the manual feed slot.
- 17How do I know which receive mode to select?
- 18How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 19Can I use voice mail on the same line as my Brother machine?
- 20Poor fixing
- 21White lines across the page
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23TONER ENDED
- 24How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 25What is the recommended paper?
- 26Page skewed
- 27Paper size settings are unavailable when I print from OpenOffice (Linux)
- 28I cannot find some option in the Printing preferences. (For Windows)
- 29I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 30Send a fax
- 31Can I print from or scan to Android™ Smartphone?
- 32How many times will my Brother machine automatically redial a busy number?
- 33The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 34My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 35Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 36Is my Brother machine compatible with Windows Vista?
- 37Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 38Out of Memory
- 39Toner specks
- 40What kind of paper can I use?
- 41Jam Rear
- 42JAM TRAY
- 43Envelope creases
- 44Confirm that a FAX I sent was received correctly
- 45Hollow print
- 46Can I check the remaining life of my Brother machine's drum?
- 47In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 48My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 49What driver package format is supported by my Linux distribution?
- 50All print jobs are aborted and nothing is printed. (Linux)