FAQs & Troubleshooting
Popular |
120 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 3The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 4Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 5What driver package format is supported by my Linux distribution?
- 6To install the printer driver easily using a tool. (Linux)
- 7Pre-Required Procedures (Linux)
- 8Delete print jobs from the print queue.
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10Change the printer driver settings (Windows/macOS)
- 11I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 12I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 13When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 14The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 15Windows 10 Support Information
- 16Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19When I print images, the quality is not good (Linux)
- 20The driver installation finished successfully but I cannot print. (Linux)
- 21All print jobs are aborted and nothing is printed. (Linux)
- 22I am unable to print from a client PC to a printer on a print server. (Linux)
- 23I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 24Open the Control Panel (For Windows)
- 25Can I print from or scan to Android™ Smartphone?
- 26I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 27The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 28My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 29I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 30I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 31The keys on the control panel do not respond.
- 32"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
- 33How do I store received faxes into my Brother machine's memory?
- 34I am experiencing problems sending a fax, what can I do?
- 35How do I program the date and time?
- 36Why doesn't the machine answer when receiving a call?
- 37When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 38Uninstall the drivers (Windows)
- 39I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 40Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 41I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 42I cannot install the driver when using the Driver Install Tool. (Linux)
- 43Configure and use PC-FAX (CUPS) (Linux)
- 44Paper size settings are unavailable when I print from OpenOffice (Linux)
- 45The downloaded driver's name is different from my machine's name. (Linux)
- 46I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 47Large characters are printed incorrectly. (Linux)
- 48Print command (LPR) (Linux)
- 49When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 50I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)