FAQs & Troubleshooting
Latest |
44 Results
- 112/19/2022Can third party ink be used to refill the ink cartridges?
- 210/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 311/16/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 403/25/2016Can I print from or scan to Android™ Smartphone?
- 503/25/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 605/15/2015Set the date and time
- 705/11/2015Can I program my Brother machine to forward the faxes I receive to another location?
- 805/11/2015I cannot pull the paper tray out of my machine. What can I do?
- 905/11/2015The monochrome copies I make are too light. What can I do?
- 1005/11/2015When I print, the pages are smudged with ink. What should I do?
- 1105/11/2015How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
- 1205/11/2015How do I clean the Scanner to improve the copy or fax quality?
- 1305/11/2015Why are the faxes I send always received with a black vertical line down the page?
- 1405/11/2015What is the "Station ID" and how do I set it?
- 1512/15/2014I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 1609/19/2014Why doesn't my Brother machine have a dial tone?
- 1701/27/2014Improve poor print quality.
- 1801/27/2014How do I replace the Ink Cartridge?
- 1905/14/2013How do I clear the message "INK EMPTY BLACK" from the display?
- 2005/10/2013How do I clear the message "Awaiting Redial"?
- 2104/25/2013Verify if the Brother machine has a dial tone
- 2204/25/2013Why doesn't the machine answer when receiving a call?
- 2301/28/2013The keys on the control panel do not respond.
- 2407/30/2012When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 2506/29/2012What is Distinctive Ring and how do I program it?
- 2606/29/2012What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 2705/11/2012Where can I find my Brother machine's serial number?
- 2811/14/2011Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 2907/04/2011Can I use voice mail on the same line as my Brother machine?
- 3004/28/2011The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 3102/15/2011Do I need a telephone line to send and receive faxes with my Brother machine?
- 3211/03/2010The LCD displays an error code (number). What does it mean?
- 3306/15/2010I can receive a fax, but cannot receive a telephone call.
- 3403/04/2010Can I confirm that the FAX was sent correctly?
- 3505/19/2009I replaced my ink cartridge, but the LCD is still displaying "Ink Empty Black". What can I do?
- 3605/18/2009Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed the ink cartridge?
- 3702/12/2009How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 3812/16/2008What does "COMM.ERROR" on the LCD display mean?
- 3901/10/2008Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 4011/09/2007How do I store received faxes into memory? (Fax Storage)
- 4111/08/2007How do I clear the message "Wrong Paper Size" from the display?
- 4210/24/2006Why is it necessary for my machine to go through regular cleaning cycles?
- 4310/24/2006When scanning a document to be copied or faxed, the message "OUT OF MEMORY" appears on the display. What can I do?
- 4410/24/2006Can I still receive faxes or calls when the machine is switched off?