FAQs & Troubleshooting
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166 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2Where can I find the IP addresses of my computer and the printer?
- 3How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4How do I print multiple lines and how many lines can I print?
- 5The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 6Using the Communication Settings (for Windows)
- 7Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9I cannot print using a HSe cassette.
- 10How to insert a ribbon cassette
- 11How do I connect my printer via Wi-Fi®?
- 12How do I transfer label templates with P-touch Transfer Express?
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15Installing the software (for Windows)
- 16Where can I download Brother iPrint&Label? (iPrint&Label)
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 19How do I reset network setting?
- 20Power Supply
- 21How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 22Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 23I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 24Can I start printing while another print job is being paused? (Interrupt printing)
- 25How to insert a tape cassette
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27What is P-touch Library?
- 28How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 29How to identify your Operating System (OS) for Windows or Mac
- 30(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 31How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 32(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 33Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 34Can I create numerically serialized tubes / labels?
- 35Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 36Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 37Can I apply device setting changes to another printer?
- 38I cannot establish a connection using Wireless Direct.
- 39How can I print using Portrait? (iPrint&Label)
- 40I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 41How to delete the registry information and files related to the printer driver
- 42What is the Label List? (P-touch Editor 5.x for Windows)
- 43How to insert a tube
- 44What Android™ mobile application can I use?
- 45Where can I find the printer's network settings, such as IP address?
- 46Poor print quality when printing on narrow labels. (iPrint&Label)
- 47How to charge the rechargeable Li-ion battery
- 48How to install the rechargeable Li-ion battery (optional)
- 49My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 50Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
