FAQs & Troubleshooting
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123 Results
- 1How do I clean / maintain my printer?
- 2I cannot print using FLe tape and get an error message.
- 3P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 4Using Cable Label Tool
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6What is P-touch Library?
- 7How to install the rechargeable Li-ion battery (optional)
- 8I cannot print using a HSe cassette.
- 9What options are available for label / tube feeding and cutting?
- 10I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 11How to insert a tube
- 12When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 13How to install Brother software on a computer not connected to the Internet
- 14How to identify your Operating System (OS) for Windows or Mac
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 17How to use P-touch Library
- 18I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 19Where can I find my Brother printer's serial number?
- 20How to insert a ribbon cassette
- 21High resolution or high speed printing was specified, but an error occurred and printing could not be completed.
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 25How to delete the registry information and files related to the printer driver
- 26How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 27What is the Label List? (P-touch Editor 5.x for Windows)
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 30How to use Auto Power-Off Time
- 31When printing from an application, the application's "Collate" setting does not work correctly.
- 32How to insert a tape cassette
- 33Using the Printer Setting Tool (for Windows)
- 34How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 35How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 36(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 37Why doesn't my printer turn on when the Power button is pressed?
- 38How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 39(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 40How do I reset the printer to the default settings?
- 41I cannot print after updating the firmware or font data.
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Installing the software (for Windows)
- 44How do I update P-touch Editor?
- 45Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 46How to charge the rechargeable Li-ion battery
- 47My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 48The tape does not cut well.
- 49The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 50(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)