FAQs & Troubleshooting
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112 Results
- 1How do I clean / maintain my printer?
- 2When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 3I cannot print using a HSe cassette.
- 4The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 5How to insert a tube
- 6How to insert a ribbon cassette
- 7Using Cable Label Tool
- 8I cannot print after updating the firmware or font data.
- 9I cannot print using FLe tape and get an error message.
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 13Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 14What is the Label List? (P-touch Editor 5.x for Windows)
- 15Installing the software (for Windows)
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 18How to delete the registry information and files related to the printer driver
- 19How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 20How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 21Where can I find my Brother printer's serial number?
- 22How to insert a tape cassette
- 23What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 24Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 25Can my printer use TZ/TZe tapes?
- 26How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 27Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 28What is P-touch Library?
- 29High resolution or high speed printing was specified, but an error occurred and printing could not be completed.
- 30How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 31The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 32The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 33How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 34How to identify your Operating System (OS) for Windows or Mac
- 35I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 36I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 37How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 38How to transfer a template to the printer from Cable Label Tool
- 39Getting ready to use your printer.
- 40The tube is not cut completely.
- 41How do I uninstall the printer driver?
- 42How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 43The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 44When I print a long label or many labels continuously, printing suddenly stops.
- 45How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 46Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 47The tape does not cut well.
- 48Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 49My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 50How to create a barcode from two data fields (P-touch Editor 5.x for Windows)