FAQs & Troubleshooting
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236 Results
- 1Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 2Document Jam
- 3(Video) Load A4/Letter paper
- 4Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5(Video) Fill the ink tanks
- 6Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 7Loading paper in the manual feed slot.
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Brother iPrint&Scan cannot find my Brother machine (macOS)
- 10I cannot print using my Brother machine on a wireless network (Mac)
- 11No Paper / No Paper Fed
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 15Set up a Brother machine and your mobile device on a wireless network
- 16What is Brother iPrint&Scan?
- 17I cannot make borderless prints.
- 18Print as a Poster (Windows®)
- 19Load envelopes
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21(Video) Connect telephone line and power cords
- 22Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 23A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 24Sleep
- 25How to identify your Operating System (OS).
- 26Where is the USB/Ethernet port on the machine?
- 27What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 28What driver package format is supported by my Linux distribution?
- 29Load Documents on the Scanner Glass
- 30Load Documents in the Automatic Document Feeder (ADF)
- 31(Video) Unpack your Brother machine
- 32The printer status is Offline or Paused.
- 33Paper Jam
- 34I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35Change the Print Setting Options When Having Printing Problems
- 36Delete print jobs from the print queue.
- 37Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 38(Video) Load an Envelope (Manual Feed Slot)
- 39Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 40The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 41My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 42The scanning speed is slow when scanning from my machine. (Windows)
- 43I cannot find some options in the Print dialog box (macOS 11 or later)
- 44Cannot print after a Windows 10 update (June 2020)
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47What is AirPrint?
- 48Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 49Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 50Ink Low