FAQs & Troubleshooting
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235 Results
- 1(Video) Load A4/Letter paper
- 2Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5What driver package format is supported by my Linux distribution?
- 6Print using only the black ink tank when the Color tanks have run out.
- 7When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 8Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Print as a Poster (Windows®)
- 11(Video) Unpack your Brother machine
- 12Document Jam
- 13Paper Jam
- 14Refill Ink
- 15Unable to Print XX
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18Brother iPrint&Scan cannot find my Brother machine (macOS)
- 19Setup a Brother machine on a wireless (Wi-Fi) network.
- 20Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 21(Video) Set up your Brother machine
- 22(Video) Fill the ink tanks
- 23Ink Low
- 24No Paper / No Paper Fed
- 25Printing is slow or printed images are too dark (Windows)
- 26I cannot print using my Brother machine on a wireless network (Mac)
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 29Combine multiple scanned documents into a single file with PaperPort™
- 30Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31Reduce Printing Noise
- 32Loading paper in the manual feed slot.
- 33Where is the USB/Ethernet port on the machine?
- 34(Video) Connect telephone line and power cords
- 35(Video) Load an Envelope (Manual Feed Slot)
- 36Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38Load envelopes
- 39I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 40Wireless setup is requesting a WPS PIN to complete the setup
- 41Correct the Paper Feed to Clear Vertical Lines
- 42Protect your Brother machine against unauthorised access over the network
- 43The edge of glossy paper is smudged.
- 44One or more of my colors are not printing (blank).
- 45What is the recommended paper?
- 46Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 49Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 50Set up a Brother machine and your mobile device on a wireless network