FAQs & Troubleshooting
Latest |
178 Results
- 108/27/2024Where can I download Brother iPrint&Scan application for Mac?
- 207/04/2024I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 307/04/2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 406/27/2024The scanning speed is slow when scanning from my machine. (Windows)
- 506/14/2024Cannot Print XX or Print Unable XX
- 606/05/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 705/22/2024(Video) Update the Driver or Firmware for your Brother machine
- 805/22/2024(Video) When I print photos, the color quality is not good.
- 902/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1001/31/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1101/10/2024What is the default password for my Brother machine?
- 1201/04/2024(Video) How to Email Print
- 1301/04/2024Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 1401/04/2024Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 1501/04/2024Install the Brother iPrint&Scan application (for mobile device)
- 1601/04/2024(Video) Set up your Brother machine
- 1701/04/2024(Video) Load A4/Letter papers
- 1801/04/2024(Video) Fill the ink tanks
- 1901/04/2024(Video) Load Envelopes
- 2009/22/2023I cannot scan via network.
- 2108/25/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2208/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2307/05/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 2406/27/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 2506/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2606/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2706/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2806/01/2023Add your Brother machine with AirPrint (macOS)
- 2906/01/2023Delete print jobs from the print queue.
- 3005/16/2023I cannot print from my computer via USB.
- 3104/19/2023I cannot install the Brother software (Mac)
- 3204/07/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3304/06/2023The printer status is Offline or Paused.
- 3403/27/2023Change the printer driver settings (Windows)
- 3503/27/2023"Offline" appears on the Status Monitor. (Windows)
- 3603/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3702/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3802/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3912/19/2022Check ink level, then press [OK]
- 4012/19/2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 4112/19/2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 4212/19/2022Refill Ink
- 4312/19/2022One or more of my colors are not printing (blank).
- 4412/19/2022Improve poor print quality.
- 4512/19/2022Ink Low
- 4612/19/2022When I print photos, the color quality is not good.
- 4712/19/2022Can third party ink be used to refill the ink tanks?
- 4812/13/2022How to identify your Operating System (OS).
- 4910/20/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5010/13/2022Print the Network Configuration Report