FAQs & Troubleshooting
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227 Results
- 1(Video) Load A4/Letter paper
- 2I cannot print on a wireless (Wi-Fi) network (Windows)
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5(Video) Fill the ink tanks
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Unpack your Brother machine
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9(Video) Connect telephone line and power cords
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11(Video) Load an Envelope (Manual Feed Slot)
- 12Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13Print as a Poster (Windows®)
- 14The printer status is Offline or Paused.
- 15Set up your Brother machine on a wireless network.
- 16Where is the USB/Ethernet port on the machine?
- 17Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19Wireless setup is requesting a WPS PIN to complete the setup
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 22The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 23Refill Ink
- 24My Brother machine could not be found over the network when I installed drivers on my computer.
- 25(Video) Set up your Brother machine
- 26Printing is slow or printed images are too dark (Windows)
- 27Scan from the Brother iPrint&Scan application using Windows Phone.
- 28What is AirPrint?
- 29Paper Size Mismatch / Size Mismatch
- 30Print using only the black ink tank when the Color tanks have run out.
- 31What is Brother iPrint&Scan?
- 32Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 33Improve poor print quality.
- 34What driver package format is supported by my Linux distribution?
- 35A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 36Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 37Load envelopes
- 38Add your Brother machine with AirPrint (macOS)
- 39I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 40How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 41Protect your Brother machine against unauthorised access over the network
- 42I cannot make borderless prints.
- 43What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45Brother iPrint&Scan cannot find my Brother machine (macOS)
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 48Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 49How to identify your Operating System (OS).
- 50Loading paper in the manual feed slot.