FAQs & Troubleshooting
![]() |
Popular |
229 Results
- 1(Video) Load A4/Letter paper
- 2The printer status is Offline or Paused.
- 3Set up your Brother machine on a wireless network.
- 4Where is the USB/Ethernet port on the machine?
- 5Loading paper in the manual feed slot.
- 6Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9(Video) Unpack your Brother machine
- 10One or more of my colors are not printing (blank).
- 11I cannot print using my Brother machine on a wireless network (Mac)
- 12Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 13Improve poor print quality.
- 14Load envelopes
- 15What is Brother iPrint&Scan?
- 16(Video) Connect telephone line and power cords
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18I cannot print on a wireless (Wi-Fi) network (Windows)
- 19(Video) Load an Envelope (Manual Feed Slot)
- 20Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22What is AirPrint?
- 23Change the Print Setting Options When Having Printing Problems
- 24Refill Ink
- 25I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 26Brother iPrint&Scan cannot find my Brother machine (macOS)
- 27Load Documents on the Scanner Glass
- 28(Video) Fill the ink tanks
- 29Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31What is the recommended paper?
- 32Uninstall the Brother Software and Drivers (Windows)
- 33Print as a Poster (Windows®)
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 36How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 37Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 38No Paper / No Paper Fed
- 39What driver package format is supported by my Linux distribution?
- 40Printing is slow or printed images are too dark (Windows)
- 41Sleep
- 42Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 43Scan from the Brother iPrint&Scan application using Windows Phone.
- 44How to identify your Operating System (OS).
- 45Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 46Ink Low
- 47I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 48I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 49Wireless setup is requesting a WPS PIN to complete the setup
- 50Scan a document using Brother iPrint&Scan. (Windows, macOS)