FAQs & Troubleshooting
Popular |
228 Results
- 1Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 2The scanner cover support has come off. (With Video Instructions)
- 3(Video) Load A4/Letter paper
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Print using only the black ink tank when the Color tanks have run out.
- 6Paper Jam
- 7Improve poor print quality.
- 8Refill Ink
- 9I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Connect your Brother machine to your mobile device via a wireless router or access point.
- 14Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 15Unable to Scan AX
- 16Unable to Print 5X
- 17Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 18Ink Box Full / InkBox Full
- 19High Temperature
- 20Scan multiple pages into one file instead of each scan being saved as a separate file.
- 21No Paper Fed
- 22Wrong Paper Size / Wrong Paper
- 23I get a TS error when trying to print on a wireless network.
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 27(Video) Fill the ink tanks
- 28Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30What is Brother iPrint&Scan?
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 34How to identify your Operating System (OS).
- 35The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 36Unable to Print 7X
- 37Low Temperature
- 38Locate files scanned with ControlCenter2 (For Macintosh)
- 39Can I print from or scan to Android™ Smartphone?
- 40The edge of glossy paper is smudged.
- 41Unable to Print XX
- 42When I make a copy the image or text is cut off.
- 43Cover is Open
- 44One or more of my colors are not printing (blank).
- 45Where is the USB port on the machine?
- 46I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 47Scan a document using Brother iPrint&Scan. (macOS only)
- 48Printing result in Windows Photo Viewer is light.
- 49When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 50(Video) Set up your Brother machine