FAQs & Troubleshooting
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128 Results
- 1(Video) Load A4/Letter papers
- 2(Video) Fill the ink tanks
- 3Reduce Printing Noise
- 4Refill Ink
- 5Other Problems
- 6Check the Print Quality
- 7Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 8When I print photos, the color quality is not good.
- 9Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 10What driver package format is supported by my Linux distribution?
- 11(Video) Set up your Brother machine
- 12Uninstall the Brother Software and Drivers (Windows)
- 13I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 14Brother iPrint&Scan cannot find my Brother machine (macOS)
- 15Error and Maintenance LED Indications
- 16Check the ink level and then press [Stop]
- 17Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 18Change the Print Options to Improve Your Print Results
- 19Delete print jobs from the print queue.
- 20Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 21Print Unable XX
- 22Paper Size Mismatch / Wrong paper size
- 23Can third party ink be used to refill the ink tanks?
- 24Uninstall the drivers. (macOS 13 or greater)
- 25Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 26Configure the Scan to Email Feature (Linux)
- 27Delete a network scanner entry. (Linux)
- 28How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 29Uninstall printer drivers (Linux)
- 30Access Web Based Management
- 31Sleep
- 32Open the Status Monitor (Windows)
- 33A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 34Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 35When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 36My Brother machine feeds multiple sheets of paper at a time.
- 37In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 38Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 39I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 40I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 41I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 42I cannot connect my machine to a Windows 11 computer via USB.
- 43I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 44I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 45I cannot select my machine to print my files even if I install the Full Software Package (Mac)
- 46I cannot select the file to print in Brother iPrint&Scan (Mac)
- 47I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49(Video) Change the Copy Shortcut button settings
- 50I cannot scan a document using Brother iPrint&Scan (Windows/macOS)