FAQs & Troubleshooting
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132 Results
- 1Refill Ink
- 2Error and Maintenance LED Indications
- 3One or more of my colors are not printing (blank).
- 4(Video) Load A4/Letter papers
- 5(Video) When I print photos, the color quality is not good.
- 6(Video) Load Envelopes
- 7The printer status is Offline or Paused.
- 8Reset Your Machine
- 9No Paper / No Paper Fed
- 10Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 11Check the Print Quality
- 12Improve poor print quality.
- 13(Video) Change the Copy Shortcut button settings
- 14(Video) Fill the ink tanks
- 15Print Unable XX
- 16When I print photos, the color quality is not good.
- 17Can third party ink be used to refill the ink tanks?
- 18Printer Jam or Paper Jam
- 19I cannot print from my computer via USB.
- 20Access Web Based Management
- 21Paper Size Mismatch / Wrong paper size
- 22(Video) Set up your Brother machine
- 23Paper is Jammed Inside the Machine
- 24I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 25Check the Print Alignment from Your Brother Machine
- 26The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 27(Video) Copy an ID Card
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29Change the printer driver settings (Windows)
- 30Clean the Print Head from Your Brother Machine
- 31I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 32I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34Delete print jobs from the print queue.
- 35How to identify your Operating System (OS).
- 36Load Paper in the Manual Feed Slot
- 37Uninstall printer drivers (Linux)
- 38The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 39Check the Serial Number
- 40I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 41Brother iPrint&Scan cannot find my Brother machine (macOS)
- 42Other Problems
- 43Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 44Open the Status Monitor (Windows)
- 45Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 46Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 47Unable to Scan
- 48In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 49What is the recommended paper?
- 50I cannot install the Linux printer driver in Fedora 33 or later. (Linux)