FAQs & Troubleshooting
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283 Results
- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3(Video) Replace the Toner Cartridge
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Adjust color settings by using the custom setting in the printer driver
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Brother iPrint&Scan cannot find my Brother machine (macOS)
- 8What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9Replace the Waste Toner Box
- 10The printer status is Offline or Paused.
- 11What is Brother iPrint&Scan?
- 12Replace the Drum Unit
- 13Setup a Brother machine on a wireless (Wi-Fi) network.
- 14The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 15Print as a Poster (Windows)
- 16Paper is Jammed underneath the Paper Tray
- 17Add your Brother machine with AirPrint (macOS)
- 18Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 19Scan multiple pages into one file instead of each scan being saved as a separate file.
- 20Reset the Network Settings to the Factory Settings
- 21Enable the Brother machine's network interface.
- 22Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 25Printing/ Scanning with a mobile device
- 26Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 27I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 28I cannot find some option in the Printing preferences. (For Windows)
- 29Print the Network Configuration Report
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31(Video) Connect telephone line and power cords
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34I cannot print on a wireless (Wi-Fi) network (Windows)
- 35I cannot print using my Brother machine on a wireless network (Mac)
- 36Secure Print (Windows®)
- 37Set up your Brother machine on a wireless network.
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39What driver package format is supported by my Linux distribution?
- 40Set the Date and Time Using Web Based Management
- 41No Toner
- 42I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44Print Unable ##
- 45When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 46Curled or wavy
- 47I cannot find some options in the Print dialog box (macOS 11 or later)
- 48Calibrate Colour Output
- 49Scan Using Secure Function Lock 3.0
- 50Replace the Belt Unit