FAQs & Troubleshooting
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235 Results
- 1Replace Drum
- 2(Video) Replace Toner
- 3Set up your Brother machine on a wireless network.
- 4Print both sides of paper or a booklet automatically
- 5(Video) Load A4/Letter paper
- 6Enable the Brother machine's network interface.
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8My Brother machine could not be found over the network when I installed drivers on my PC.
- 9Jam Rear (With Video Instructions)
- 10What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 11Document Jam (With Video Instructions)
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Can I print from or scan to Android™ Smartphone?
- 16Clean the drum unit
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18Jam Inside (With Video Instructions)
- 19How to identify your Operating System (OS).
- 20What driver package format is supported by my Linux distribution?
- 21Jam 2-sided
- 22Add your Brother machine with AirPrint (macOS)
- 23I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 24Connect your Brother machine to your mobile device via a wireless router or access point.
- 25Delete print jobs from the print queue.
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 29What is Toner Continue Mode?
- 30The printer status is Offline or Paused.
- 31Cannot print after a Windows 10 update (June 2020)
- 32I cannot print on a wireless (Wi-Fi) network (Windows)
- 33Printing/ Scanning with a mobile device
- 34Manual Feed
- 35Toner Low or Prepare New Toner Cartridge
- 36Reset the network settings to the factory default
- 37I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 38A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 39Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 40I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 41Image skewed
- 42I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 43When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 44What is Brother iPrint&Scan?
- 45Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 46Self-Diagnostic
- 472-sided Disable or 2-sided Disabled
- 48Drum !
- 49(Video) Load an Envelope (Manual Feed Slot)
- 50I cannot save a file downloaded from the Brother support website (For Windows)