FAQs & Troubleshooting
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278 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2(Video) Load A4/Letter paper
- 3(Video) Replace the Toner Cartridge
- 4(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 9(Video) Manual Feed
- 10(Video) Paper is Jammed in the Back of the Machine
- 11Can I use non-Brother or third party supplies with the Brother machine?
- 12What is Brother iPrint&Scan?
- 13I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 14Replace Drum
- 15(Video) Paper is Jammed in the 2-sided Tray
- 16(Video) Set up your Brother machine on a wireless network.
- 17(Video) Unpack your Brother machine and install the toner cartridge
- 18The printer status is Offline or Paused.
- 19Scan multiple pages into one file instead of each scan being saved as a separate file.
- 20Drum End Soon
- 21(Video) Paper is Jammed inside the Machine
- 22(Video) Connect telephone line and power cords
- 23(Video) Load an Envelope (Manual Feed Slot)
- 24Add your Brother machine with AirPrint (macOS)
- 25(Video) Set up a Brother machine and your mobile device on a wireless network
- 26(Video) Clean the Drum Unit Using Drum Dot Print
- 27(Video) Reset the Network Settings to the Factory Settings
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29Brother iPrint&Scan cannot find my Brother machine (macOS)
- 30Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32(Video) 2-sided Disable or 2-sided Disabled
- 33(Video) Cannot Detect
- 34(Video) Paper is Jammed in the Paper Tray
- 35Check the remaining ink or toner level (Linux)
- 36(Video) Enlarge or Reduce Copied Images
- 37What can happen if the wrong paper is used in your machine.
- 38A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 39Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 40I cannot print using my Brother machine on a wireless network (Mac)
- 41Create a Certificate Signing Request (CSR)
- 42Cannot Detect
- 43Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 44Toner Low or Prepare New Toner Cartridge
- 45Set up your Brother machine on a wireless network.
- 46(Video) Load Paper in the Paper Tray
- 47Manage Your Network Machine Securely Using Web Based Management
- 48Printing/ Scanning with a mobile device
- 49Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 50Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.