FAQs & Troubleshooting
Latest |
249 Results
- 5106/30/2022I can print but cannot scan via network. (For Mac)
- 5206/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5306/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5405/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5504/20/2022Uninstall the Brother Software and Drivers (Windows)
- 5604/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5704/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5804/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 5904/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6004/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6104/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6203/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 6303/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6403/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6512/14/2021Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 6611/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 6711/15/2021Set up your Brother machine on a wireless network.
- 6811/10/2021Open the Control Panel (For Windows)
- 6910/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7010/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7107/28/2021What is AirPrint?
- 7205/18/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 7303/31/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 7403/22/2021Low Temperature
- 7503/19/2021I get a TS error when trying to print on a wireless network.
- 7603/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7703/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7812/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7912/24/2020Printing/ Scanning with the Cloud
- 8012/24/2020Printing/ Scanning with a mobile device
- 8112/24/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8210/20/2020Replace Ink
- 8309/14/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8407/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8507/16/2020Cannot print after a Windows 10 update (June 2020)
- 8607/16/2020Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 8707/06/2020Scan using XSane or GIMP (Linux)
- 8807/06/2020Important points for specifying the scan area (Linux)
- 8907/06/2020What driver package format is supported by my Linux distribution?
- 9006/29/2020Sleep
- 9106/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9206/02/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9305/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9405/11/2020Enable the Brother machine's network interface.
- 9504/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 9604/06/2020Delete a network scanner entry. (Linux)
- 9704/01/2020What is the recommended paper?
- 9801/20/2020Ink Absorber Full / Ink Absorber Pad Full
- 9901/06/2020When I print images, the quality is not good (Linux)
- 10012/06/2019Where can I download Brother iPrint&Scan application for Mac?