FAQs & Troubleshooting
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193 Results
- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2What driver package format is supported by my Linux distribution?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Where can I find the ink cartridges for my new Brother machine?
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7Can I print from or scan to Android™ Smartphone?
- 8How do I know which side up my photo paper should be in the tray?
- 9Scan and save a document in PDF format (Scan to File)
- 10When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 11How do I load envelopes into my machine?
- 12Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 13When I print, the pages are smudged with ink. What should I do?
- 14Print command (LPR) (Linux)
- 15The edge of glossy paper is smudged.
- 16One or more of my colors are not printing (blank). What can I do?
- 17Load paper in the paper tray
- 18Large characters are printed incorrectly. (Linux)
- 19How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 20I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 21To install the printer driver easily using a tool. (Linux)
- 22Uninstall printer drivers (Linux)
- 23Firewall port requirements of the Scan Key Tool (Linux)
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25The printer status is Offline or Paused.
- 26The ink cartridges run out very quickly. Is there any reason for that?
- 27Print using only the black ink cartridge when the Color cartridges have run out.
- 28Replace Ink
- 29When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 30Configure the Scan to Email Feature (Linux)
- 31Scan using XSane or GIMP (Linux)
- 32I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 33I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 34I want to print using CUPS while keeping SELinux enabled. (Linux)
- 35When printing documents the characters appear ghosted, blurry, or doubled.
- 36My Brother machine's PhotoCapture Center® will not recognize my memory card.
- 37I cannot print from my computer via USB.
- 38How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 39I'm using Windows XP. I cannot scan with the USB cable.
- 40I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 41I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 42I cannot install the driver when using the Driver Install Tool. (Linux)
- 43I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 44I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 45When I print images, the quality is not good (Linux)
- 46My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 47The downloaded driver's name is different from my machine's name. (Linux)
- 48The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 49Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 50The driver installation finished successfully but I cannot print. (Linux)