I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

I cannot save a file downloaded from the Brother support website (For Windows)

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

Pre-Required Procedures (Linux)

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

How do I install the Optional Tray Module?

Important points for specifying the scan area (Linux)

How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?

What can happen if the wrong paper is used in your machine.

I'm using Macintosh®. What are the settings in the Scanner window used for?

Configure and use the Scan Key Tool (Linux)

What driver package format is supported by my Linux distribution?

Windows 10 Support Information

Can I print from and scan to iPhone, iPod touch and iPad?

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

I cannot scan via USB. (Mac OS X)

Does NC-2200w work with Windows Vista?

The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)

When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?

Cannot print after a Windows 10 update (June 2020)

The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)

Paper size settings are unavailable when I print from OpenOffice (Linux)

The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)

I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)

I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)

I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)

I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)

Firewall port requirements of the Scan Key Tool (Linux)

How to identify your Operating System (OS).

What is the Network Shared printing?

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

Change the printer driver settings (Windows/macOS)

I can print but cannot scan via network. (For Windows)

Windows 7 Support Information

The paper is skewed when it's printed.

Is my Brother machine compatible with third party print servers?

When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?

I'm using Windows XP. I cannot scan with the USB cable.