FAQs & Troubleshooting
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294 Results
- 1How can I print, fax, copy and scan using A3/Ledger size paper?
- 2Scan multiple pages into one file instead of each scan being saved as a separate file.
- 3Scan and save a document in PDF format (Scan to File)
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9Can I print from or scan to Android™ Smartphone?
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11One or more of my colors are not printing (blank). What can I do?
- 12The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 13Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 14Replace Ink
- 15I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 18I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 19The printer status is Offline or Paused.
- 20I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 21Print using only the black ink cartridge when the Color cartridges have run out.
- 22I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 23I cannot make borderless prints.
- 24The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 25Cannot print after a Windows 10 update (June 2020)
- 26I cannot print using my Brother machine on a wireless network (Windows)
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28What driver package format is supported by my Linux distribution?
- 29Command List of brscan. (Linux)
- 30I cannot print using my Brother machine on a wireless network (Mac)
- 31Scan from the Brother iPrint&Scan application using Windows Phone.
- 32What is Brother iPrint&Scan?
- 33Locate files scanned with ControlCenter3 (For Windows)
- 34When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 35I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 36Scan a document from a Windows XP application
- 37Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 38Protect your Brother machine against unauthorised access over the network
- 39Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 40Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 41Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 42When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 43I am unable to print from a client PC to a printer on a print server. (Linux)
- 44When I print photos, the color quality is not good.
- 45Uninstall Scan-key-tool. (Linux)
- 46I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 47The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 48Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?