FAQs & Troubleshooting
Popular |
197 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2How do I load paper?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 5Can third party ink be used to refill the ink cartridges?
- 6Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 7Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11Where is the USB port on the machine?
- 12Delete print jobs from the print queue.
- 13The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 14The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 15I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 16Can I print using only the black ink cartridge when the Color cartridges have run out?
- 17Uninstall Scan-key-tool. (Linux)
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 20I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 21Glossy Paper does not feed correctly. What can I do?
- 22How do I clear the message "PAPER JAM" from the display?
- 23Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 24Pre-Required Procedures (Linux)
- 25I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 26Uninstall the drivers. (Mac OS X 10.5)
- 27What driver package format is supported by my Linux distribution?
- 28How do I replace the Ink Cartridge?
- 29I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 30The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 31I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 32The ink cartridges run out very quickly. Is there any reason for that?
- 33Where can I get FaceFilter Studio and what can I do with this application?
- 34I cannot remove red-eye.
- 35Which E-mail packages are compatible with ControlCenter3?
- 36One or more of my colors are not printing (blank). What can I do?
- 37Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 38I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 39When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 40I want to print using CUPS while keeping SELinux enabled. (Linux)
- 41Open the "Scanners and Cameras" and Properties.
- 42Can I use AirPrint with my Brother machine?
- 43Improve the quality of the images from my Brother machine's PhotoCapture Center.
- 44How do I know which side up my photo paper should be in the tray?
- 45The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 46How do I clear Machine Error 46?
- 47I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 48How do I clear the message "Unusable Device / Please Disconnect USB Device"?
- 49When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 50The keys on the control panel do not respond.