FAQs & Troubleshooting
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190 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How do I clear Machine Error 46?
- 3I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 4One or more of my colors are not printing (blank). What can I do?
- 5Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 6What driver package format is supported by my Linux distribution?
- 7How do I clear the message "PAPER JAM" from the display?
- 8The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 9I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11Delete print jobs from the print queue.
- 12Can I use AirPrint with my Brother machine?
- 13How to identify your Operating System (OS).
- 14The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 17Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 18Can I print using only the black ink cartridge when the Color cartridges have run out?
- 19Is my Brother machine compatible with Windows Vista?
- 20Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 21The LCD displays an error code (number). What does it mean?
- 22When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 23I'm using Macintosh. What is the PreScan option used for?
- 24Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 27Uninstall the scanner driver. (Linux)
- 28How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 29Configure scan settings without administrator privileges (Linux)
- 30Install the built-in drivers (For Windows 8 and Windows 10)
- 31Can I print from or scan to Android™ Smartphone?
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 34Scan and save a document in PDF format (Scan to File)
- 35Why is it necessary for my machine to go through regular cleaning cycles?
- 36Set the date and time
- 37I cannot install the driver when using the Driver Install Tool. (Linux)
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39Configure and use the Scan Key Tool (Linux)
- 40Scan using XSane or GIMP (Linux)
- 41The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 42My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 43The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 44I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 45I cannot scan when using SELinux (Security-Enhanced Linux)
- 46I installed scan-key-tool, but it does not work. (Linux)
- 47When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 48When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 49Command List of brscan. (Linux)
- 50Important points for specifying the scan area (Linux)