FAQs & Troubleshooting
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51 Results
- 1Reset Your Brother Machine
- 2Reset the Usage Counters
- 3Load Documents Longer than Standard Size
- 4Install PaperPort™ 12SE / 14SE (Windows)
- 5Check the Serial Number
- 6How to identify your Operating System (OS).
- 7Load Receipts, Clippings, Photos, and Other Documents
- 8Error and Maintenance Indications
- 9Scanning and Other Problems
- 10Load a Plastic Card
- 11Replace the Brake Roller
- 12Document Jam
- 13What driver package format is supported by my Linux distribution?
- 14Pre-Required Procedures (Linux)
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Download a file from the "Downloads" section and save it to Windows 8 computer.
- 17Acceptable Documents
- 18Replace the Pick Up Roller
- 19Service Call Indications
- 20My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 21Where can I download Brother iPrint&Scan application for Mac?
- 22Uninstall Scan-key-tool. (Linux)
- 23Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 24Change the General Settings Using Remote Setup
- 25Set Up the Brother Machine Using Remote Setup (Windows®)
- 26Clean the Scanner and Rollers
- 27Load Business Cards
- 28Load Documents
- 29Uninstall the Brother Software and Drivers (Windows)
- 30Command List of brscan. (Linux)
- 31Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Configure the Scan to Email Feature (Linux)
- 34Important points for specifying the scan area (Linux)
- 35Update the Driver or Firmware for your Brother machine
- 36Open the "Scanners and Cameras" and Properties.
- 37The scanning speed is slow when scanning from my machine. (Windows)
- 38I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40Scan using XSane or GIMP (Linux)
- 41Delete a network scanner entry. (Linux)
- 42Uninstall the scanner driver. (Linux)
- 43Set Up the Brother Machine Using Remote Setup (Mac)
- 44Save Scanned Documents on Your Computer
- 45Load Non-standard Size Documents
- 46Load Standard Size Documents
- 47Check Supplies Replacement Cycle
- 48Check the firmware version.
- 49Open the Control Panel (For Windows)
- 50Printing/ Scanning with a mobile device