FAQs & Troubleshooting
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110 Results
- 1Do not insert card
- 2Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 3Easy Scan to E-mail
- 4No Profile set
- 5Cannot Delete
- 6Cannot delete a Card Scan shortcut.
- 7Configuring frequently-used scan settings on your computer.
- 8Replace Roller
- 9Replace Parts
- 10Document Jam
- 11Sending Error (Scan to FTP)
- 12When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 13Load Documents
- 14My Brother machine doesn't feed a card for scanning.
- 15Hub is Unusable (Other Error)
- 16OCR does not work.
- 17The LCD displays an error code when I use Web icon (Brother Web Connect).
- 18Changing scan settings in ControlCenter.
- 19USB Flash Drive is Full
- 20Address Book Full
- 21Authenticate Err
- 22Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 23Unusable Device (Other Error)
- 24Other Error (Other Error)
- 25Card Jam
- 26Registration Failed (Shortcut)
- 27Server Time out
- 28What is Brother iPrint&Scan?
- 29Cover is Open
- 30When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 31TWAIN errors appear when starting to scan. (Macintosh)
- 32Clean the Separation Pad
- 33How to identify your Operating System (OS).
- 34Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 35Unable to Scan XX
- 36Can I print from or scan to Android™ Smartphone?
- 37How do I setup my ADS scanner to Scan to network, without getting “Sending Error” or “Submit Error” message?
- 38How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 39A plastic card error occurs.
- 40All Blank Page Skipped
- 41The machine is in Offline Mode.
- 42Rename the File
- 43The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 44Uninstall the scanner driver. (Linux)
- 45Can not scan a long document.
- 46Replace Pad
- 47Can I print from and scan to iPhone, iPod touch and iPad?
- 48Scan using XSane or GIMP (Linux)
- 49Command List of brscan. (Linux)
- 50I cannot save a file downloaded from the Brother support website (For Windows)