FAQs & Troubleshooting
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- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4Where can I find my Brother printer's serial number?
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 8(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 9How do I transfer label templates with P-touch Transfer Express?
- 10How do I print multiple lines and how many lines can I print?
- 11How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 12I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 13How to use Numbering function
- 14The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 15How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 16How can I print without displaying the print monitor screen?
- 17How do I eliminate the margin from the start or end of my label when printing?
- 18Printing is not possible. (USB connection)
- 19I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 20The text cannot be printed as specified.
- 21How do I type symbols?
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Can I change the text settings line by line?
- 24My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 25Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 26The tape got jammed or stuck in the printer.
- 27The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 28(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 29How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 30How to identify your Operating System (OS) for Windows or Mac
- 31I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 32How to open the Devices and Printers window
- 33When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 34Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 35The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 36How do I uninstall the printer driver?
- 37What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 38I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 39How to delete the registry information and files related to the printer driver
- 40How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 41How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 42How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 43How do I type accented characters?
- 44(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 45Can my printer use TZ/TZe tapes?
- 46The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 47I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 48What type of fonts can I use?
- 49How do I stop printing immediately?
- 50I cannot install the printer driver because the installation stops after I connect the printer to my computer.