FAQs & Troubleshooting
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125 Results
- 1How do I type symbols?
- 2How do I print multiple lines and how many lines can I print?
- 3Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 8The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 9Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 10The text cannot be printed as specified.
- 11The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 12How do I eliminate the margin from the start or end of my label when printing?
- 13I want to clear all saved label files.
- 14How do I change the style to italics?
- 15How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 16How to use Numbering function
- 17Printing is not possible. (USB connection)
- 18I want to print without excess tape before the label.
- 19I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 20The fabric tape became detached after washing.
- 21The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 22How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 23My label is not cut automatically after printed.
- 24The driver downloaded from the website cannot be installed.
- 25The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 26Where can I find my Brother printer's serial number?
- 27I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 28Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 29How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 30How do I create name badges by joining "First Name" and "Last Name" fields together?
- 31P-touch Editor crashes when I open it on my Mac.
- 32My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 33I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 34How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 35I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 36How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 37Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 38Can I directly operate my printer from a self-developed application software and print a label?
- 39I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 40(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 41How to delete the registry information and files related to the printer driver
- 42How do I print vertical text? (P-touch Editor 5.x for Windows)
- 43(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44When I try to use the database function, an application error occurs.
- 45Why does my machine display "Line Limit!" when I press the Enter key?
- 46When I press the print key, the power turns off.
- 47How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 48I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 49Can my printer use TZ/TZe tapes?
- 50The barcode number is not displayed below the barcode. (P-touch Editor for Windows)