FAQs & Troubleshooting
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91 Results
- 1How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 2Printing is not possible. (USB connection)
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Where can I find my Brother printer's serial number?
- 5How to identify your Operating System (OS) for Windows or Mac
- 6How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 7How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 8I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 9What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 10How do I install a tape cassette?
- 11How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 12How is the print head cleaning cassette used?
- 13The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 14While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 15How do I start P-touch Editor Lite when connecting the printer to my computer?
- 16My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 17How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 18Can I directly operate my printer from a self-developed application software and print a label?
- 19Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 20How do I uninstall the printer driver?
- 21How to delete the registry information and files related to the printer driver
- 22I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 23I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 24I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 25P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 26Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 27Power Supply (PT-2430PC)
- 28Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 29How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 30The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 31Can my printer use TZ/TZe tapes?
- 32How to open the Devices and Printers window
- 33How can I print without displaying the print monitor screen?
- 34I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 35"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 36Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 37How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 38The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 39The top and base layers of the laminated tape are misaligned.
- 40(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 41I cannot start P-touch Editor Lite. [Found New Hardware Wizard] appears when connecting the P-touch labeler.
- 42P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.
- 43How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 45When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 46(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 47(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 48How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 49(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 50I connected multiple printers of the same model to one computer but can only print from one of them.