FAQs & Troubleshooting
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91 Results
- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2How do I change the size of the characters?
- 3How to identify your Operating System (OS) for Windows or Mac
- 4When I try to use the database function, an application error occurs.
- 5How do I add a new line?
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 9I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 10How do I uninstall the printer driver?
- 11How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 12How do I print vertically?
- 13How do I clear the display?
- 14How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 15I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 16I want to print without excess tape before the label.
- 17How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 18My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 19How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 20"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 21I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 22(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 23How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 24How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 25(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 26I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 27Where can I find my Brother printer's serial number?
- 28Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 29When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 30(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 31How to open the Devices and Printers window
- 32Error messages do not appear when using the USB connection of my printer.
- 33Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 34Can I directly operate my printer from a self-developed application software and print a label?
- 35Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 36The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 37The top and base layers of the laminated tape are misaligned.
- 38I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 39How to delete the registry information and files related to the printer driver
- 40How do I print the inserted image maintaining its original size?
- 41The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 42(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 43The label is not cut automatically. Why?
- 44I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 45(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 46What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 47(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 48I connected multiple printers of the same model to one computer but can only print from one of them.
- 49How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 50How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)