FAQs & Troubleshooting
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85 Results
- 1Printing is not possible. (USB connection)
- 2How to identify your Operating System (OS) for Windows or Mac
- 3How do I transfer label or slip templates?
- 4How do I type an uppercase letter?
- 5What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 6How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 7How to calibrate a printed label.
- 8How do I uninstall the printer driver?
- 9Where can I find my Brother printer's serial number?
- 10How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 11The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 12How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13How do I create multiple blocks?
- 14How do I adjust the tape margin?
- 15How to use the Sequential Numbering function
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17What type of barcodes can be printed with the P-touch machine?
- 18How do I change the size of characters?
- 19How do I clear the display?
- 20How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL or FLAG?
- 21Can my printer use TZ/TZe tapes?
- 22How to open the Devices and Printers window
- 23Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 24I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 25Can I directly operate my printer from a self-developed application software and print a label?
- 26How to delete the registry information and files related to the printer driver
- 27When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 28How do I type symbols?
- 29I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 30The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 31The top and base layers of the laminated tape are misaligned.
- 32How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 33How do I change the length of the label?
- 34How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 35When I press the print key, the power turns off.
- 36The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 37How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 38How to enter the Transfer mode
- 39How do I change the style of the character in the middle of the line?
- 40The tape does not cut well.
- 41I connected multiple printers of the same model to one computer but can only print from one of them.
- 42How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 43The tape got jammed or stuck in the printer.
- 44The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 45How do I transfer templates or other data from the computer to the printer?
- 46How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 47Why do stripes appear on my label?
- 48How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 49When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 50How do I print multiple lines and how many lines can I print?