FAQs & Troubleshooting
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- 1The printer does not print, or there is a printing error.
- 2How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 3Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 4Where can I find my Brother printer's serial number?
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6How do I clean my machine?
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How do I transfer label or slip templates?
- 11Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 12Creating a label with GIMP (Linux®)
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14Using the Communication Settings (for Windows)
- 15How to install the rechargeable Li-ion Battery
- 16How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 17Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 18The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 19How do I connect the printer to my computer via Wi-Fi®?
- 20How to connect to a DC power outlet (Optional)
- 21Printing is not possible. (USB connection)
- 22Installing the LPR driver and CUPS wrapper driver (Linux®)
- 23The LED indicator or the LCD is not lit.
- 24I cannot connect my printer to a Windows 11 computer via USB.
- 25I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 26I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 27Some of the print options in OpenOffice do not work. (Linux®)
- 28Uninstalling the printer drivers (Linux®)
- 29Creating a label with OpenOffice (Linux®)
- 30I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 31Printed paper contains streaks or paper is not fed correctly.
- 32How can I connect my printer wirelessly?
- 33How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 34How do I switch to and use the mass storage mode?
- 35How to delete the registry information and files related to the printer driver
- 36How to identify your Operating System (OS) for Windows or Mac
- 37I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 38Print free-length labels with the set length (Linux®)
- 39Can I set a different media width when using an OpenOffice template? (Linux®)
- 40I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 41Installing a CA certificate
- 42Using Web Based Management
- 43Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 44"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 45Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 46The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 47(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 48How do I uninstall the printer driver?
- 49How do I connect RJ printer to my computer?
- 50(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)