FAQs & Troubleshooting
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209 Results
- 1Refill Ink
- 2Printer Jam or Paper Jam
- 3Load Paper in the Multi‑purpose Tray (MP Tray)
- 4Export an address book and import it to another machine
- 5(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 6(Video) Fill the ink tanks
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8How to use the PC-FAX.
- 9(Video) How to Email Print
- 10(Video) Set up your Brother machine
- 11The printer status is Offline or Paused.
- 12(Video) When I print photos, the color quality is not good.
- 13I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 14Check ink level, then press [OK]
- 15Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 16Can third party ink be used to refill the ink tanks?
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20Add your Brother machine with AirPrint (macOS)
- 21Configure and use the Scan Key Tool (Linux)
- 22Check the remaining ink or toner level (Linux)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Sleep
- 25Install the Brother iPrint&Scan application (for mobile device)
- 26Hub is Unusable
- 27Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 28Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 30My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 31No Paper / No Paper Fed / No Paper Fed Again / No Paper Fed MPTray
- 32Improve poor print quality.
- 33Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 34I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 35Update the Driver or Firmware for your Brother machine
- 36Change the Print Options to Improve Your Print Results
- 37Check the Print Alignment from Your Brother Machine
- 38Check the Print Quality
- 39Scan to an Editable Text File Using OCR
- 40My Brother machine could not be found over the network when I installed drivers on my computer.
- 41Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 42What is Brother iPrint&Scan?
- 43Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 44When I print photos, the color quality is not good.
- 45Print using only the black ink tank when the Color tanks have run out.
- 46One or more of my colors are not printing (blank).
- 47Document Jam
- 48I cannot print full-page photos or images using Email Print.
- 49I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 50Cannot print after a Windows 10 update (June 2020)