FAQs & Troubleshooting
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138 Results
- 1Check the Print Alignment from Your Brother Machine
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Telephone Line Interference/VoIP.
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6Set up your Brother machine on a wireless network (Windows/macOS)
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8One or more of my colors are not printing (blank).
- 9I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 10Load Documents in the Automatic Document Feeder (ADF)
- 11Cannot Print XX or Print Unable XX
- 12I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 13Check the Print Quality
- 14Wrong Ink Cartridge
- 15Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 16Cannot Detect Ink Volume
- 17Install Starter Ink
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19The printer status is Offline or Paused.
- 20Ink Low
- 21Replace Ink
- 22The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 23In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25I cannot print full-page photos or images using Email Print.
- 26Change the brscan5 scan settings using XSane (Linux)
- 27Export an address book and import it to another machine
- 28Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 29I cannot print using my Brother machine on a wired network (Windows/macOS)
- 30Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 31Access Web Based Management
- 32Sleep
- 33Enable the Brother machine's network interface.
- 34Install the Brother Mobile Connect application (for mobile device)
- 35Delete print jobs from the print queue.
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37How to identify your Operating System (OS).
- 38Change the printer driver settings (Windows)
- 39Cannot Detect
- 40Clean the Print Head from Your Brother Machine
- 41What is the default password for my BRAdmin or Web Based Management?
- 42No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 43Improve poor print quality.
- 44Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 45Print the Network Configuration Report
- 46When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 47A security warning appears when accessing Web Based Management via HTTPS.
- 48What driver package format is supported by my Linux distribution?
- 49I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 50I get a TS error when trying to print on a wireless network.