FAQs & Troubleshooting
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272 Results
- 1I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 2How can I improve poor print quality?
- 3Can I still receive faxes or calls when the machine is switched off?
- 4Pre-Required Procedures (Linux)
- 5Can I print from or scan to Android™ Smartphone?
- 6I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 7I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 8ControlCenter3 displays a blank screen at startup (Windows)
- 9When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 10Cannot print after a Windows 10 update (June 2020)
- 11I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 12The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Functions supported in the Windows 7 built-in drivers
- 15Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 16I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 17I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 18Why can't I print when an ink cartridge is empty?
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 20Why is it necessary for my machine to go through regular cleaning cycles?
- 21I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 22When I print images, the quality is not good (Linux)
- 23How to identify your Operating System (OS).
- 24The printer status is Offline or Paused.
- 25Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 26Can I print using only the black ink cartridge when the Color cartridges have run out?
- 27I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 28What is Multi-Function Link Pro Suite?
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30What driver package format is supported by my Linux distribution?
- 31The driver installation finished successfully but I cannot print. (Linux)
- 32Important points for specifying the scan area (Linux)
- 33I can print but cannot scan via network. (For Macintosh)
- 34Windows 7 Support Information
- 35When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 36My machine does regular cleaning cycles in the night. How can I correct this?
- 37I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 38I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 39Does NC-2200w work with Windows Vista?
- 40I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 41When I print, the pages are smudged with ink. What should I do?
- 42The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 43I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 44Uninstall the drivers (Windows)
- 45When installing a media (memory) card into the media slot, the message "Card is full" appears even though the card is not full. What should I do?
- 46Large characters are printed incorrectly. (Linux)
- 47When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 48Uninstall Scan-key-tool. (Linux)
- 49How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 50I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)