FAQs & Troubleshooting
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174 Results
- 1How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 2Where can I download the latest P-touch Editor for Mac?
- 3The power button does not light up.
- 4How to uninstall the printer driver and software
- 5I got an error while installing the printer driver. (Linux®)
- 6I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 9I cannot print.
- 10I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 11I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 12Where can I find my Brother printer's serial number?
- 13I cannot install the printer driver.
- 14P-touch Editor crashes when I open it on my Mac.
- 15How to install Brother software on a computer not connected to the Internet
- 16I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 17How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 18Small characters or thin lines are printed faintly.
- 19How to identify your Operating System (OS) for Windows or Mac
- 20The print is horizontally compressed and not shaped correctly.
- 21How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 22How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 23Printing is not possible. (P-touch Editor5.3 for Mac)
- 24How do I install/change the label roll?
- 25I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 26Creating a label with OpenOffice (Linux®)
- 27How to open the Devices and Printers window
- 28The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 29How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 30Labels are jammed in the machine or are not ejected correctly after printing.
- 31Error messages do not appear when using the USB connection of my printer.
- 32What do the indicator lights mean?
- 33I cannot print from RedHat or CentOS. (Linux®)
- 34The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 35(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 38I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 39I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 40What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 41How do I connect the printer to my computer using a USB cable?
- 42How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 43How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 44Printing is not possible. (P-touch Editor 5.0 for Mac)
- 45(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 46(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 47Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 48My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 49Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 50The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)