FAQs & Troubleshooting
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187 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Where can I download the latest P-touch Editor for Mac?
- 4How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7Where can I find my Brother printer's serial number?
- 8(Video) Small characters or thin lines are printed faintly.
- 9How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 10I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 11How do I replace the cutter blade?
- 12Suddenly my print server stopped printing.
- 13How do I create name badges by joining "First Name" and "Last Name" fields together?
- 14A different IP address is assigned every time the product is booted.
- 15(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 16I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 17I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 18Can I set a different media width when using an OpenOffice template? (Linux®)
- 19How to open the Devices and Printers window
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 22The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 23The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 24Printing is not possible. (USB connection)
- 25I cannot discover the product with the configuration utility.
- 26When I print a long label or many labels continuously, printing suddenly stops.
- 27I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 28Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 29Installing the LPR driver and CUPS wrapper driver (Linux®)
- 30Creating a label with GIMP (Linux®)
- 31The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 32How do I uninstall the printer driver?
- 33When I use the Excel Add-In with my address data, the address is not displayed in the correct format. Each Excel column is printed on a separate line.
- 34The driver downloaded from the website cannot be installed.
- 35How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 36My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 37How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 38How do I create name badges by joining "First Name" and "Last Name" fields together?
- 39I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 40Uninstalling the printer drivers (Linux®)
- 41Adding a custom media size for continuous tape / roll (Linux®)
- 42Creating a label with OpenOffice (Linux®)
- 43Labels are jammed in the cutter or are not ejected correctly after printing.
- 44I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 45How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46How to identify your Operating System (OS) for Windows or Mac
- 47How to make labels using Small Address Label (P-touch Editor 3.2 for Mac)
- 48How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 49(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)