FAQs & Troubleshooting
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204 Results
- 1How do I transfer label or slip templates?
- 2Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4When printing with AirPrint, the roll size loaded into the printer does not match the size displayed in the paper size selection screen.
- 5Printing is not possible. (USB connection)
- 6Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 7I cannot connect my printer and print via Bluetooth® on macOS 12.
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 10How to print a label using AirPrint (For Mac)
- 11Can I change the barcode protocol inside the templates? (iPrint&Label)
- 12How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 13When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 14Where can I download the latest P-touch Editor for Mac?
- 15I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 16When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 17Poor print quality when printing on narrow labels. (iPrint&Label)
- 18Printing is not possible. (P-touch Editor5.3 for Mac)
- 19Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 20Uninstalling the printer drivers (Linux®)
- 21How do I uninstall the printer driver?
- 22Can I set a different media width when using an OpenOffice template? (Linux®)
- 23How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 24I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 25Using the Printer Setting Tool (for Mac)
- 26Installing the software
- 27Where can I download Brother iPrint&Label? (iPrint&Label)
- 28Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 29What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 30How can I reset the printer?
- 31How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 32I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 33Using the Communication settings (for Windows)
- 34How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 35How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 36I cannot connect my printer to the wireless network with WPS when using WPA3.
- 37Where can I find my Brother printer's serial number?
- 38"No barcodes were detected in the document" is displayed on the computer screen when printing a barcode using the Crop Print function.
- 39When printing via the USB cable, the printer repeatedly pauses and then continues printing. (for Windows)
- 40What Android™ mobile application can I use?
- 41Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 42Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 43How do I reset network setting?
- 44When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 45My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 46How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 47How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 48Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 49What kind of paper can I use for Print Service Plugin?
- 50I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)