FAQs & Troubleshooting
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225 Results
- 1(Video) Load A4/Letter paper
- 2Paper is Jammed in the Back of the Machine
- 3Curled or wavy
- 4The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5Replace Laser
- 6Secure Print (Windows®)
- 7Paper is Jammed in the Paper Tray
- 8Paper is Jammed in the MP tray
- 9Replace Fuser
- 10(Video) Connect the cord
- 11Print a document in PANTONE® Calibrated Color
- 12Use Universal Print (Windows)
- 13Import a Certificate and Private Key
- 14(Video) Load and print an Envelope (MP Tray)
- 15Delete print jobs from the print queue.
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17Print a web page from iPrint&Scan when using an Android™ mobile device.
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19How to identify your Operating System (OS).
- 20I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 21Calibrate or Calibration Failed.
- 22Drum Stop
- 23The printer status is Offline or Paused.
- 24Replace the Waste Toner Box
- 25Install the optional lower tray
- 26Replace the Toner Cartridge
- 27Download a file from the "Downloads" section and save it to Windows 8 computer.
- 28I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 29Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 30Carry out calibration to improve the color density
- 31Drum !
- 32Drum End Soon
- 33(Video) Unpack your Brother machine
- 34Adjust color settings by using the custom setting in the printer driver
- 35Replace PF Kit xx
- 36Paper is Jammed underneath the Paper Tray
- 37I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 38I cannot find some options in the Print dialog box (macOS 11 or later)
- 39Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 40Change the printer driver settings (Windows/macOS)
- 41Registration or Registration failed.
- 42Cartridge Error
- 43WT Box End Soon
- 44I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 45Out of Memory / Print Data Full
- 46Wrinkled printout
- 47Reduce Toner Consumption
- 48My Brother machine is unresponsive.
- 49I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 50What driver package format is supported by my Linux distribution?