FAQs & Troubleshooting
Popular |
205 Results
- 1Replace Drum
- 2(Video) Load A4/Letter paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4(Video) Unpack your Brother machine
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6Print on Both Sides of the Paper (Windows®)
- 7(Video) Connect the cord
- 8What is Brother iPrint&Scan?
- 9Paper is Jammed in the 2-sided Tray
- 10Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13(Video) Replace the Toner Cartridge
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 16Print as a Poster (Windows®)
- 17(Video) Set up your Brother machine
- 18I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 19Paper is Jammed in the Back of the Machine
- 20Paper is Jammed inside the Machine
- 21Paper is Jammed in the Paper Tray
- 22Secure Print (Windows®)
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24Check the remaining ink or toner level (Linux)
- 25I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 26Print on Both Sides of the Paper (Macintosh)
- 27Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 28Load and Print Thick Paper and Labels Using the MP Tray
- 29Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 30The printer status is Offline or Paused.
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 32Size Error DX or Size Error 2-sided
- 33Jam MP Tray
- 34Install the optional lower tray
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 37Send an Email Securely Using SSL TLS
- 38Import a Certificate and Private Key
- 39Install a Certificate on Your Brother Machine
- 40What kind of envelopes and labels are recommended for printing?
- 41My Brother machine could not be found over the network when I installed drivers on my computer.
- 42Delete print jobs from the print queue.
- 43I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 44Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 46Change the printer driver settings (Windows/macOS)
- 47Toner Low or Prepare New Toner Cartridge
- 48Drum End Soon
- 49What is the recommended paper?
- 50I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.