FAQs & Troubleshooting
Popular |
126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed inside the Machine
- 2(Video) Paper is Jammed in the Back of the Machine
- 3Install the Brother Mobile Connect application (for mobile device)
- 4(Video) Paper is Jammed in the Manual Feed Slot
- 5(Video) Paper is Jammed in the 2-sided Tray
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7(Video) Paper is Jammed in the Paper Tray
- 8I cannot print on a wireless (Wi-Fi) network (Windows)
- 9The printer status is Offline or Paused.
- 10What is the recommended paper?
- 11How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 12My Brother machine could not be found over the network when I installed drivers on my computer.
- 13The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 14I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 16What is the default password for my Brother machine?
- 17I cannot print using my Brother machine on a wired network (Windows/macOS)
- 18Discover the MAC address of the Brother network card
- 19Condensation
- 20The color of your printouts is not what you expected
- 21I cannot print on a wireless (Wi-Fi) network (Mac)
- 22Delete print jobs from the print queue.
- 23How to identify your Operating System (OS).
- 24No Toner
- 25Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27(Video) Set up your Brother machine
- 28Adjust color settings by using the custom setting in the printer driver (Windows only)
- 29Check the remaining ink or toner level (Linux)
- 30Change the printer driver settings (Windows)
- 31Cannot Print ##
- 32Cannot Detect
- 33Drum !
- 34Cooling Down
- 35Manual Feed
- 36Wrong Toner Cartridge
- 37The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 38Toner Error
- 39I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 40What is the default password for my BRAdmin or Web Based Management?
- 41No Paper Tray1/Tray2/MP Tray
- 42I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 43Update the Driver or Firmware for your Brother machine
- 44Set up your Brother machine on a wireless network (Windows/macOS)
- 45Missing thin lines in images
- 46Toner smears easily
- 47When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 48Add your Brother machine with AirPrint (macOS)
- 49I cannot print full-page photos or images using Email Print.
- 50I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)