FAQs & Troubleshooting
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214 Results
- 1Paper is Jammed in the Manual Feed Slot
- 2Paper is Jammed Inside the Machine
- 3(Video) Replace the Toner Cartridge
- 4The printer status is Offline or Paused.
- 5Paper is Jammed underneath the Paper Tray
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 8Replace the Belt Unit
- 9Replace the Waste Toner Box
- 10Paper is Jammed in the Paper Tray
- 11I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 13Short Paper
- 14Cartridge Error
- 15WT Box End Soon
- 16Cover is Open
- 17Drum !
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19(Video) Set up your Brother machine
- 20Replace Fuser
- 21Load and Print on Labels in the Manual Feed Slot
- 22(Video) Update the Driver or Firmware for your Brother machine
- 23Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 24Log Access Error
- 25Registration or Registration failed.
- 26Toner Error
- 27Print Unable ##
- 28Toner Low
- 29Drum End Soon
- 30I cannot find some options in the Print dialog box (macOS 11 or later)
- 31Add your Brother machine with AirPrint (macOS)
- 32Load and Print on Envelopes in the Manual Feed Slot
- 33Load Paper in the Paper Tray
- 34Adjust color settings by using the custom setting in the printer driver
- 35Small Paper
- 36No Belt Unit
- 37Replace PF Kit xx
- 382-sided Disabled
- 39Drum Stop
- 40No Paper MP
- 41No Paper / No Paper T1
- 42Size Error DX or Size Error 2-sided
- 43Manual Feed
- 44Secure Print (Mac)
- 45Size mismatch
- 46Paper is Jammed in the Back of the Machine
- 47Replace the Drum Unit
- 48Update the Driver or Firmware for your Brother machine
- 49I cannot install Brother drivers on Debian 10 or later (Linux)
- 50Brother iPrint&Scan cannot find my Brother machine (macOS)