FAQs & Troubleshooting
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156 Results
- 1How can I print on transparency sheets?
- 2What are the difference between PCL Driver and PS(PostScript) Driver?
- 3Change color mode settings within the driver.
- 4What is the life of the consumables?
- 5"Duplex Jam Open B-cover" error appears on the LCD. What should I do?
- 6I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 7I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 8I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
- 9The machine does not print anything.
- 10What kind of consumables or options does this printer use?
- 11I was using A5 size paper, but no I want to change it to another size. How should I do?
- 12Delete print jobs from the print queue.
- 13The printer stopped receiving data halfway through the print job. What should I do?
- 14The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16Print on custom-size (Long) paper.
- 17I cannot print from a Macintosh® PC.
- 18The printed letters are slanted, positioned incorrectly.
- 19Change the printer driver settings (Windows/macOS)
- 20I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 21I cannot print on transparency sheets.
- 22How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 23What are the suitable types of paper for this printer?
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25Selecting the best possible print quality from a Windows PC
- 26I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 27How do I enable/disable the printer power save mode setting?
- 28The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 29I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 30How to use the Driver Deployment Wizard software
- 31Can I print using the IPP protocol on Windows XP?
- 32When trying to print from Mac OS® X the print queue is stopped.
- 33The printer stopped receiving data half way through the print job. What should I do?
- 34My machine has the Optional Tray Module installed. "Feed Jam Check Tray" error appears on the LCD. What should I do?
- 35Output sheets are completely black.
- 36Open the Control Panel (For Windows)
- 37How do I clean the Density Sensor?
- 38How do I factory reset the print server?
- 39Replace the toner cartridge.
- 40Shadows appear around areas of dense black printing.
- 41Download a file from the "Downloads" section and save it to Windows 8 computer.
- 42The printer status is Offline or Paused.
- 43Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 44How can I set an IP Address / Subnet Mask / Gateway Address?
- 45What are the unsuitable types of paper to use on this printer?
- 46I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 47What kind of memory can I use?
- 48Can I print from DOS applications?
- 49Can I print using the IPP protocol on Windows 95/98/Me systems?
- 50When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.