FAQs & Troubleshooting
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162 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Print on plain paper or bond paper from the Manual feed slot
- 3The printer status is Offline or Paused.
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 7Adjust color settings by using the custom setting in the printer driver
- 8Jam Tray 1
- 9Turn the Toner Save Mode on or off.
- 10Install extra memory
- 11Change the printer driver settings (Windows/macOS)
- 12Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 13Print on envelopes, labels or thick paper from the Manual feed slot
- 14Print a Test page
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16I cannot find some option in the Printing preferences. (For Windows)
- 17The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 18My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 19What driver package format is supported by my Linux distribution?
- 20Delete print jobs from the print queue.
- 21Can I print from and scan to iPhone, iPod touch and iPad?
- 22The paper is skewed when it's printed.
- 23Carry out calibration to improve the color density
- 24The color of printouts are not what I expected.
- 25Drum Error (Drum!)
- 26Jam Rear
- 27What kind of memory can I use?
- 28What is the BRAdmin Professional software used for?
- 29When I print images, the quality is not good (Linux)
- 30Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 31Cannot print after a Windows 10 update (June 2020)
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 34Belt End Soon
- 35I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 36I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 37No Paper
- 38I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 39Jam Inside
- 40Can I print from DOS applications? What printer driver emulation can be used?
- 41What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 42Verify the Brother machine connected to the Wired Network (For Windows)
- 43I cannot install Brother drivers on Debian 10 or later (Linux)
- 44Print command (LPR) (Linux)
- 45I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 46Protect your Brother machine against unauthorised access over the network
- 47Can I use AirPrint with my Brother machine?
- 48How to identify your Operating System (OS).
- 49Can I print from or scan to Android™ Smartphone?
- 50I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)