FAQs & Troubleshooting
Popular |
164 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3The printer status is Offline or Paused.
- 4The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6I cannot print from Mac OS X.
- 7The printer prints unexpectedly or it prints garbage.
- 8Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 9The machine does not print anything.
- 10Can I use non-Brother or third party supplies with the Brother machine?
- 11Can I print using the IPP protocol on Windows XP?
- 12My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 13Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 14Delete print jobs from the print queue.
- 15The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 16What kind of paper should I avoid?
- 17Can I print from DOS applications?
- 18When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 19How do I install additional memory?
- 20Print on envelopes.
- 21What driver package format is supported by my Linux distribution?
- 22Cannot print after a Windows 10 update (June 2020)
- 23All print jobs are aborted and nothing is printed. (Linux)
- 24I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 27The paper is skewed when it's printed.
- 28Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
- 29The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 30Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 31How do I perform a factory reset?
- 32Printouts have a curl or wave.
- 33Install the built-in drivers (For Windows 8 and Windows 10)
- 34I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 35When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 36My Brother machine misfeeds paper.
- 37How can I install the Web BRAdmin on Windows Server 2003?
- 38What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 39Uninstall the drivers. (Mac OS X 10.5)
- 40I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 41The image is ghosted.
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43Large characters are printed incorrectly. (Linux)
- 44Can I print from or scan to Android™ Smartphone?
- 45The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 46The printer prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc..
- 47What kind of envelopes should I avoid?
- 48What kind of paper can I use?
- 49How do I clean the inside of the printer and Drum Unit?
- 50Printouts have wrinkles or creases.