FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the the versatile magnetic frame [Video instructions]
- 3How to set up the cap frame driver. [Video instructions]
- 4How to Embroider on Bag. [Video instructions]
- 5Maintenance (Cleaning around the needle plate)
- 6Data cannot be saved to the machine
- 7Data cannot be transferred even though the machine number has been input. (M5622201)
- 8Maintenance (Cleaning the bobbin case) [ Video ]
- 9"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 10How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 11How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 12"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 13"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 14How to Embroider on Cap. [Video instructions]
- 15"Needle bar case position error" message appears on the LCD. What does it mean?
- 16M4452001 appears on the Artspira app screen.
- 17"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 18"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 19The bobbin thread breaks.
- 20"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 21Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 22Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 23"Failed to save file." message appears on the LCD. What does it mean?
- 24Maintenance (Cleaning the bobbin case)
- 25"Picker error" message appears on the LCD. What does it mean?
- 26"Needle bar case home position error." message appears on the LCD. What does it mean?
- 27"Select a pattern." message appears on the LCD. What does it mean?
- 28There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 29M4345001 appears on the Artspira app screen.
- 30Introducing the Brother Artspira application
- 31M6331001 appears on the Artspira app screen.
- 32How to configure operator lock
- 33How to configure administrator lock
- 34How do I use the embroidery crosshair positioning laser function to align the embroidering position?
- 35"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 36Introducing Brother My Stitch Monitor application
- 37The App shows the message "No Supported Machines Found".
- 38"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 39The upper thread does not reach the bobbin thread when embroidering begins.
- 40"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 41"This file cannot be used." message appears on the LCD. What does it mean?
- 42"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 43"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 44"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 45Stabilizers (Backing)
- 46"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 47I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 48E92001 appears on the Artspira app screen.
- 49After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 50How to connect your machine and transfer data to Artspira