FAQs & Troubleshooting
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- 1Tutorial videos on how to use the machine [Video instructions]
- 2Loops appear on the surface of the fabric when embroidering.
- 3How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 4How to use the Round frame (PRPRFK1) [Video instructions]
- 5How to Embroider on Bag. [Video instructions]
- 6How to Embroider on Cap. [Video instructions]
- 7How to Embroider on Shoes. [Video instructions]
- 8Maintenance (Cleaning the bobbin case) [ Video ]
- 9How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 10How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 11How to Embroider on Clothes. [Video instructions]
- 12How to Embroider on Pet Collar. [Video instructions]
- 13How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 14"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 15"Transmitting by USB" message appears on the LCD. What does it mean?
- 16"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 17"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 18"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 19"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 20"Needle bar case position error" message appears on the LCD. What does it mean?
- 21"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 22How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 23How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 24"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 25"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 26"OK to cancel embroidering?" message appears on the LCD. What does it mean?
- 27"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 28How to set up the cap frame. [Video instructions]
- 29How to set up the cap frame driver. [Video instructions]
- 30Maintenance (Cleaning around the needle plate)
- 31"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appears on the LCD. What does it mean?
- 32"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 33"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 34"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 35"Retrieving the pattern. Wait a moment." message appears on the LCD. What does it mean?
- 36"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 37"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 38"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 39"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 40"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 41"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 42"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 43How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 44How do I wind the bobbin?
- 45Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 46Maintenance (Cleaning the thread paths of the upper threads)
- 47Maintenance (Cleaning the bobbin case)
- 48"Picker error" message appears on the LCD. What does it mean?
- 49"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 50Why does the upper thread keep breaking?