FAQs & Troubleshooting
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168 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Outline of viewing and functions for keys on the utility stitch screen and the decorative stitch screen
- 3The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 4E96001 appears on the Artspira app screen.
- 5Needle breaks.
- 6Stitches are skipped
- 7Tips for sewing thin fabrics
- 8How to adjust the thread tension
- 9The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 10Basic procedure to sew stitches
- 11How do I adjust thread tension for embroidering?
- 12How do I hoop the fabric in the embroidery frame?
- 13How do I adjust the sensitivity of the operation keys?
- 14How to use the Bobbin Work Kit. (Optional accessory : SABWRK1 / BWRK1) [Video instructions]
- 15How to use the Stitch Guide Foot. (Optional accessory : SA160 / F035N) [Video instructions]
- 16How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 17Combination of fabric, thread and needle
- 18There is no machine that can be transferred
- 19Machine does not start to sew.
- 20Bobbin thread breaks
- 21Data cannot be saved to the machine
- 22Data cannot be transferred even though the machine number has been input. (M5622201)
- 23"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 24How do I adjust a stitch width or length?
- 25"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 26How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 27How to use the Open Toe Foot. (Optional accessory : SA186 / F060, SA146 / F026N, SA147 / F027N) [Video instructions]
- 28How to use the Clear-view Foot. (Optional accessory : SA145 / F023N, SA144 / F022N) [Video instructions]
- 29How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 30How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 31How to use the Adjustable Zipper and Piping Foot. (Optional accessory : SA161 / F036N) [Video instructions]
- 32How to use the Walking Foot. (Optional accessory : SA140 / F033N, SA107 / F034N, SA169 / F050N, SA188 / F062, SA132 / F016N) [Video instructions]
- 33How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 34I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 35M4345001 appears on the Artspira app screen.
- 36After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 37Multiple data cannot be transferred to the machine at once
- 38How to obtain and input PIN of machine
- 39How to connect your machine and transfer data to Artspira
- 40List of Error Messages for Artspira app (M#######/E#####)
- 41M4452001 appears on the Artspira app screen.
- 42Fabric is caught in the machine and cannot be removed
- 43"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 44How do I remove or attach the Embroidery foot ?
- 45How do I change the needle ?
- 46"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." appears on the LCD.
- 47"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 48"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 49"Lower the buttonhole lever." message appears on the LCD. What does it mean and how do I clear it?
- 50"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.