FAQs & Troubleshooting
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122 Results
- 1How do I clean / maintain my printer?
- 2I cannot print using a HSe cassette.
- 3P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 4I cannot print using FLe tape and get an error message.
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7Where can I find my Brother printer's serial number?
- 8How to insert a ribbon cassette
- 9Using Cable Label Tool
- 10What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 11I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 12I cannot print after updating the firmware or font data.
- 13Installing the software (for Windows)
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 16The tape does not cut well.
- 17Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 18When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 19How to use Auto Power-Off Time
- 20How to install the rechargeable Li-ion battery (optional)
- 21How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 22What is the Label List? (P-touch Editor 5.x for Windows)
- 23(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 24How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 25Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 26How to open the Devices and Printers window
- 27What is P-touch Library?
- 28What options are available for label / tube feeding and cutting?
- 29Can I check the printer's usage log?
- 30How do I uninstall the printer driver?
- 31How to charge the rechargeable Li-ion battery
- 32Power Supply
- 33How to identify your Operating System (OS) for Windows or Mac
- 34How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 35(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37How to create numerically serialized tubes / labels
- 38The tube is not cut completely.
- 39High resolution or high speed printing was specified, but an error occurred and printing could not be completed.
- 40How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 41Using the Device Settings (for Windows)
- 42How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 43The tape got jammed or stuck in the printer.
- 44The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 45Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 46The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 47How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 48When I print a long label or many labels continuously, printing suddenly stops.
- 49I cannot save a file downloaded from the Brother support website (For Windows)
- 50Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)